The coronavirus pandemic may have a vaccine, but that does not mean it’s been eradicated. Now is the time for workers’ comp professionals to recognize what the impacts of the virus could be moving forward.
For the workers’ compensation industry, the time to adjust had to happen quickly and effectively. The first COVID-19 cases were confirmed in the United States early in 2020, and professionals in workers’ comp did not hesitate to act.
In June 2020, myMatrixx first addressed this topic, diving into how best to address clients’ needs in very challenging times. As the virus continues to be a long-term concern, Hollie Lamboy, senior vice president, product development at myMatrixx, reflects on what that has meant for an industry dedicated to helping injured workers through some of the toughest times.
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