Report a Claim

What to Do

If you would like to report a claim, have a claims-related question, or you are a provider seeking the status of a claim, call 717.397.9600 and press 6. Or, forward details to our CLAIMS EMAIL.

Include:

  • Name
  • Telephone number
  • Claim number, if applicable
  • Any message necessary

Here are some general guidelines to follow in the event of a claim:

  • Protect yourself and your family from injury
  • Do what you can to prevent further damage to your property
  • Locate and have your insurance policy and policy number available
  • Report your claim promptly to Murray or directly to your insurance company
8 a.m. – 5 p.m., Monday – Friday
MURRAY

717.397.9600 or 800.533.5271

DIRECT TO YOUR COMPANY

See list below

Emergency, After 5 p.m., Weekends
DIRECT TO YOUR COMPANY

See list below

MURRAY

Significant fire, water damage catastrophic injury, call direct to the Murray 24/7 emergency claims phone number at 717.397.9600 and choose option 8.

NOTE: All worker’s compensation claims must be called into your insurance company. (See list below)

Insurance Companies

Company NameWebsitePhone Number
ACE Private Risksacegroup.com800.945.7461
Acuity (workers' compensation)acuity.com800.242.7666
Allied Insurance866.322.3214
AmeriSafe800.699.6240
Berkley Mid-Atlantic877.262.4178
Brethren Mutualbmic.com800.621.4264
Chubb Insurancechubb.com800.252.4670
Cincinnati Insurance877.242.2544
CNA Insurancecna.com877.262.2727
Dairyland800.334.0090
Donegal Groupdonegalgroup.com800.877.9006
Delaware Valley Underwriting Authority800.892.5938
Eastern Alliance (workers' compensation only)800.336.3658
Encompass800.282.1145
Fireman's Fundfiremansfund.com888.347.3428
Foremostforemost.com800.527.3907
Goodville Mutualgoodville.com717.354.4921
Grange Insurance800.445.3030
Guard Insurance Group888.639.2567
Harleysville Mutualharleysvillegroup.com800.892.8877
Harleysville (flood only)harleysvillegroup.com800.421.3535
Hartfordthehartford.com800.243.5860
Hartford (flood only)thehartford.com800.787.5677
Hartford Steam Boiler800.472.5677
Lackawanna (workers' compensationligins.com888.280.5225
Liberty Mutuallibertymutual.com800.362.0000
Lititz Mutual855.725.5642
Miller Mutual Group800.745.4555
Mutual Benefit800.290.6361
Nationwidenationwide.com800.421.3535
Nationwide Ag800.228.6700
Ohio Casualty866.255.5530
PA State Workers' Compensation Fund888.388.7943
Penn Millers Mutualpennmillers.com800.233.8347
Penn Nationalpnat.com800.766.2245
Philadelphia Insurancephylins.com800.765.9749
PMA888.476.2669
Progressive Insurance800.274.4499
Safecosafeco.com800.332.3226
Selective Insuranceselective.com866.455.9969
Selective Insurance (flood only)selective.com877.348.0552
State Autostateauto.com800.766.1853
Travelers Insurance (personal)travelers.com800.252.4633
Travelers Insurance (business)travelers.com800.238.6225
Travelers Insurance (flood only)travelers.com800.505.0193
Tuscarora Wayne800.669.4002
Westfield Insurancewestfieldinsurance.com866.937.2663
Westfield Insurance (flood only)westfieldinsurance.com866.937.2663
Zenith (workers' compensation)thezenith.com800.440.5020
Zurichzurichna.com800.987.3373

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