Captives: Claims Handling

Nina ConnerCaptives

By Denise Gillin for AssuredPartners

For both property & casualty (P&C) and Employee Benefits (EB) captives, the strong focus on claim management is one of the most important membership benefits.

Current clients sometimes say it’s how their claims are handled that tests the insurance coverage decisions they made. We agree. Having the right program is indeed the basis of successfully navigating an issue, and it’s important to address any concerns from “day one – minute one”.

For the AssuredPartners P&C and EB Captives Vertical Service Teams, this entails looking at loss control and claims as a cycle of continuous improvement and being dedicated to providing services that include education, advocacy, availability, risk management service planning, and proactive claim management.

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